Frequently Asked Questions
We accept various payment methods including major credit cards (Visa, Mastercard, American Express), debit cards, and direct bank transfers. You can also pay using popular digital wallets. Payment details can be found on your invoice or discussed during scheduling.
Frequently Asked Questions
What can I expect at my first consultation?
Your first consultation typically involves a detailed discussion about your concerns, relevant history, and goals. We aim to understand your needs fully and outline potential next steps or treatment plans in a comfortable setting.
What are your opening hours?
Our standard business hours are Monday to Friday, from 9:00 AM to 5:00 PM local time. We are closed on weekends and major public holidays. Specific appointment availability may vary.
Do I need a referral?
Generally, a referral is not necessary to book an appointment with us. However, some specific services or insurance plans might require one. We recommend checking with your insurance provider if applicable.
Is the cost covered by private health insurance?
Coverage varies greatly depending on your insurance provider and specific plan details. Please contact your insurance company directly to verify coverage for our services before your appointment.
What is your cancellation policy?
We require at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. Please refer to our full policy details.
What are the parking and public transport options?
We offer limited on-site parking, available on a first-come, first-served basis. Additionally, several public transport routes have stops conveniently located near our facility. Check local transit schedules for details.